Processing Times

Processing times for Ready to Ship Items: Moonstone River Jewelry will ship all Ready to Ship Items in 1-2 business days after payment is received. 

Processing times for Custom Made Items: Moonstone River Jewelry will ship all Custom Made Orders in the time frame listed on the individual item listing or previously discussed.

Canada & US Delivery

We currently offer only offer Canada Post Shipping options.

For an accurate quote run your order through to the checkout window and enter your address. Your shipping quote will populate based on the shipping options available to you.

*Canadian Letter Mail service is only available within Canada on necklaces and does not include a tracking number! 

canada post shipping methods


I recommend upgrading to Regular Parcel upon checkout. This will give you the peace of mind of a tracking number.

Liability: Moonstone River Jewelry will not be liable for any loss, damage, cost, or expense related to any delay in shipment or delivery. 

Please note all orders will be dispatched from Bolton, Ontario, Canada.

International Delivery

We currently only offer Canada Post International Shipping options. If you must use another service contact us for a quote.

Deliveries are made by the associated local shipping partners in your country from Monday to Friday.

You can track the progress of your delivery using the link that’s provided in your order confirmation email.

*Please note; it may take up to two working days for the first status to become available on the order tracking system.

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